FREE SHIPPING
Get FREE Shipping on all merchandise orders $30 and over (excluding taxes and any applied discounts).
NYXCosmetics.ca ships via Canada Post to Canadian addresses only and PO boxes. Canada Post does not deliver on Saturday or Sunday. NYX Cosmetics does not accept orders being shipped to APO/FPO &.
SHIPPING RATES
For orders totaling less than $30 and other shipping methods, the rates are:
| Order Details | Priority Courier | Xpresspost | Expedited Parcel |
|---|---|---|---|
| Shipping Rates | $16.95 | $11.95 | $8.95 |
| Processing Time | Order received by 8:00am EST will be processed the same day. Orders received after 8:00 am EST could be processed on the next business day. |
||
| Delivery Time (business days) |
1 - 2 | 2 - 4 |
2 - 9 |
Delay may occur in the case of extreme weather of if shipping to remote areas.
PLEASE NOTE that due to Air Safety regulations, we cannot ship orders containing Hazardous Materials (sprays, nail polish and products with high alcohol content) through the Xpresspost or Priority Courier. Orders containing hazardous materials will be shipped through Expedited Parcel service. Thank you for your understanding.
CHANGE SUBMITTED ORDERS
NYX Cosmetics cannot modify orders that have been already placed, but we will always do our best to accommodate your needs.
If you need to change an order you have already placed, please contact prompty a NYX Cosmetics Customer Reprensentative at 1-844-699-6991. To expedite your request, please have your order confirmation number available.
REPORT ORDER PROBLEM
If your order is missing a product, contains a damaged item, or other concern, please contact a NYX Cosmetics Customer Reprensentative at 1-844-699-6991 or email us using our Contact Us Form. To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your concern as efficiently as possible.
INTERNATIONAL SHIPPING
We regret that we do not ship outside Canada at this time for orders placed at NYXCosmetics.ca.
NYX Cosmetics Customer Service
1-844-699-6991.
Monday through Friday, 9:00 AM to 5:00 EST, excluding holidays.
