FAQs

PLEASE NOTE THE JUMBO EYE AND LIP PENCILS ARE NOT RETRACTABLE. THEY ARE MADE OUT OF A PVC MATERIAL THAT CAN BE SHARPENED WITH A SHARPENER THAT HAS AN OPENING FOR A LARGE PENCIL. YOU CAN PURCHASE THE NYX SHARPENER HERE

NYX PROFESSIONAL MAKEUP IS CERTIFIED AND ACKNOWLEDGED BY ORGANIZATIONS, SUCH AS PETA, AS A CRUELTY-FREE BRAND. WE ARE COMMITTED TO PRODUCING 100% CRUELTY-FREE COSMETICS. WE DO NOT TEST ANY OF OUR PRODUCTS ON ANIMALS.

CHECK HERETO FIND AN AUTHORIZED RETAILER NEAR YOU.

PLEASE CONTACT CUSTOMER SERVICE HERE OR 1-844-699-6991 FOR ASSISTANCE.